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Bilingual Settlement Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficient math skills for calculations, Bilingual in English and Spanish, Strong attention to detail, Customer service orientation, Effective time management and organization.

Key responsabilities:

  • Receive and process settlement breakdown information
  • Log and follow-up on settlement releases with insurance companies
  • Prepare and email settlement documents for client signatures
  • Calculate client settlement amounts accurately
  • Maintain regular communication and updates with clients
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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See more BruntWork offers

Job description

This is a remote position.

Working Hours:
Monday to Friday
9:00 AM to 5:30 PM Eastern
30-minute unpaid break

Responsibilities:
  • Receive Settlement Breakdown Email: Receive settlement breakdown information from the attorney to initiate the settlement process.
  • Log and Follow Up on Settlement Releases: Maintain accurate records and diligently follow up on settlement releases with insurance companies.
  • Prepare Settlement Documents: Prepare settlement documents for review by the attorney and ensure they are ready for the client's signature.
  • Calculate Client Settlement Amounts: Utilize math skills to accurately calculate the amount owed to the client after deducting fees and costs.
  • Email Settlement Documents to Clients: Send settlement documents to clients for signature and notarization, ensuring clarity and completeness.
  • Follow Up with Clients: Regularly follow up with clients to obtain signed settlement documents and address any questions or concerns they may have.
  • Assist Clients with Settlement Document Inquiries: Provide prompt and helpful assistance to clients who have questions regarding the settlement documents.
  • Keep Clients Updated: Maintain regular communication with clients via phone calls and emails, providing updates on the status of their settlement checks.


Requirements
Requirements
  • Math Skills: Proficient in performing calculations related to settlement amounts and deductions.
  • Bilingual Proficiency: Excellent communication skills in both English and Spanish, both written and verbal.
  • Attention to Detail: Meticulous in maintaining accurate records and ensuring the completeness of settlement documents.
  • Customer Service: Strong customer service orientation, with the ability to assist clients with empathy and professionalism.
  • Time Management: Efficiently manage tasks and follow-up activities to meet deadlines effectively.
  • Organizational Skills: Able to handle multiple cases simultaneously and keep track of various settlement processes.
  • Technology Proficiency: Comfortable using virtual communication tools, email, and document management systems.


Benefits
Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Technical Acumen
  • Customer Service
  • Detail Oriented
  • Time Management
  • Organizational Skills
  • Verbal Communication Skills

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