Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
As a Clinical Associate Business Development Executive, your primary duty is to assist Business Development Executives in the daily management of accounts, with tasks including but not limited to: management of RFPs, management and preparation for Quarterly Business Review Meetings, taking and providing comprehensive meeting notes during client meetings, direct management of smaller client accounts. You will also support the Lead Generation Manager in identifying potential global drug development targets, conduct research into their respective development pipelines, identify the appropriate contacts and work with the Business Development Executive/Manager located in the territory in which the target resides, to manage direct cold calls or mailers, or manage geography specific marketing lead campaigns.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
- Supporting the Lead Generation Manager, responsible for seeking out, finding, and developing new clinical business leads.
- Research various drug development companies, and update their information within SalesForce.com database.
- Making outbound calls to drug development companies including CROs, medical device, animal health and cell & gene therapy organizations
- Attend client meetings, either face to face or via phone, generate comprehensive meeting minutes within two days of the meeting
- Follow up on requests for information from clients and the Global BD team.
- Respond to inquiries that come in via email, the website, by phone and/or through trade shows.
- Assisting Business Development Executives in both the internal and external management and organization of Quarterly Business Review Meetings
- Manage smaller, less complex accounts
- Attend trade shows in a supportive capacity, if required
- Manage PCI Site Visits, book rooms, organize internal attendees, collate slide decks and presentation materials
- Attend PCI Site Meetings on behalf of the Business Development Executive (if appropriate)
- Support and manage the submission of legal documentation such as CDAs or MSAs to both the PCI and Client legal teams.
Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions
- Stationary Position: From 1/4 to 1/2 of the day.
- Move, Traverse: From 1/4 to 1/2 of the day.
- Operate, activate, use, prepare, inspect, or place: None
- Install, place, adjust, apply, measure, use, or signal: None.
- Ascend/Descend or Work Atop: None.
- Position self (to) or Move (about or to): None.
- Communicate or exchange information: 3/4 of the day and up.
- Detect, distinguish, or determine: From 1/4 to 1/2 of the day.
On an average day, the individual can expect to move and/or transport up to 10 pounds
less than 1/4 of the day.
This position may have the following special vision requirements.
- Close Vision ☐ Distance Vision ☐ Color Vision ☐ Peripheral Vision ☐ Depth Perception
- Ability to focus ☒ No Special Vision Requirements
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.
- Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
The noise level in the work environment is typically, quiet.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
KNOWLEDGE/SKILLS REQUIREMENTS:
- Ability to learn, understand and retain information regarding PCI Clinical Services offering
- A great telephone personality for client contact
- A motivated, positive and self-driven attitude
- Highly organized, able to manage short to medium term projects
- The desire to work independently without supervision, and from home
- Problem-solving skills and the ability to overcome objections
- An interest in the healthcare market
- Intermediate to advanced Word, Powerpoint and Excel Skills
- Experience using SalesForce.com software
- Experience with outbound calling of any type which can include calls to customers, clients, members, alumni etc.
- Ability to drive to client sites
- Ability to travel greater than 40% of time
LANGUAGE SKILLS:
- Ability to respond to common inquiries or complaints from customers, or members of the business community. Strong ability to communicate at any level, complex value propositions and pain points that PCI support, in a very short space of time over the telephone.
MATHEMATICAL SKILLS:
- Ability to work with basic mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY:
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
COMPUTER SKILLS:
- To perform this job successfully, knowledge of SalesForce.com software preferred but not required; Advanced Excel, Word, PowerPoint and or similar software.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically capable to perform the above duties with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
- Bachelor's Degree in a related field and/or 1-5 years related experience and/or training.
- Basic Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
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Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.