Director of Business Applications
Who We Are
Infotek Consulting is a team of empathetic and compassionate people, and we truly value one another, our clients, and our community. We do not just see the benefits of a diverse, equitable, and inclusive workplace, but we also see it as our responsibility.
We have the best employees who excel in a fast-paced and energized environment, making us a leading end-to-end services firm specializing in Deltek® ERP, Microsoft® Service Provider, and IBM Cognos®. Our services include Functional, Technical, and Custom Development Solution Services in which we deliver unique, cost effective, and high-performance solutions for our clients.
Job Summary
The full-time Director of Business Applications will use their extensive management background and domain expertise to lead the Business Applications Team. As such, the Director of Business Applications is responsible for supporting the team in their day-to-day activities, providing opportunities to team members for job and career growth, and continually looking for ways to improve processes and documentation. The Director of Business Applications is also responsible for working with the sales team and PMO Group for resource forecasting and assignment on client projects.
Duties/Responsibilities
BAA Management
- Manage the Business Applications Team of 7+ professionals
- Provide resource allocation for new projects for the team based on correlating SOW requirements to team members availability and skill set
- Help onboard and integrate new team members
- Organize and facilitate recurring team meetings
- Organize and facilitate individual meetings with team members to work on personal, team, and career development
- Meet with client's escalation when needed to understand the situation and work with client and consultant for a solution
- Work with billing team and project management team to resolve outstanding receivables
- Provide guidance for any problems and issues occurring for the team
- Provide insight and documentation into/for process improvement for client supported activities for internal team to utilize
- Organize and update client delivery documents
- Work with team on continually improving application documentation for clients
- Ensure all team members are effectively trained and cross-trained in systems and processes
- Ensure team members are trained in new and updated modules and applications released by Deltek
- Monitor and provide performance feedback to team members throughout the performance year
- Assist team members with prioritization of workload, communications, etc. and delegates work assignments to team members as appropriate
- Work with management on meeting corporate goals for Business Applications team
- Be able to support client projects in absence of assigned consultants due to scheduled or unscheduled time off from work
- Help team members with client issues where they need assistance
Sales and Marketing Management
- Provide insight into level of effort for parts of projects or activities
- Work with Sales & Marketing Team on new projects/clients
- Must be willing to work occasional nights and weekends, if doing so is necessary
- Job is remote and may require travel in the future
Requirements
Required Experience/Skills
- Excellent leadership and management skills
- 10+ years of management experience
- 15+ years of experience with Deltek Costpoint and integrated products
- Knowledge of diverse business matters such as IT, Marketing, HR, and other fields
- Familiarity with a wide selection of business management software (CRM, Deltek, etc.) and databases
- Highly motivated and self-directed work ethic
- Aptitude in creative problem-solving
- Outstanding communication and interpersonal skills
- Analytical mind with excellent data collection and analysis skills
- Productive and organized in a remote work environment
Preferred Experience/Skills
- 10+ years of experience with Costpoint the following domains: Accounting, Contracts, Materials, People, Projects, and/or Time & Expense
- 10+ years of experience with SAP, Peoplesoft, JD Edwards, UNANET, Fusion and other business management software will be considered
- Proficiency in MS Office, specifically MS Office 365 is a plus
- Understanding of full functionality of Microsoft Teams is a plus
Education
- BSc/BA in business administration or relevant field preferred, although years of experience will be considered in lieu of Bachelor's degree
Report to: COO
Department: Business Applications
FLSA: Exempt
Date Revised: 10/01/2024
Location: Remote
Status: Full time
The job description above is not intended to be a comprehensive list. Responsibilities, activities, duties, and/or tasks may change or be assigned at any time.
Infotek is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sex, age, physical or mental disability, genetic information, sexual orientation, gender identity, marital status, veteran or military status, or any other factor determined to be unlawful by federal, state, or local statutes.
Benefits
Infotek Consulting offers an excellent benefits package that includes 100% fully paid employee only Health Coverage, 401k plan with company match, HSA with a company contribution, Healthcare FSA, Dependent Care FSA, generous PTO, holidays, sick time, and two paid days to volunteer your time for a cause important to you.
- Competitive pay
- Incentive compensation
- 100% company-paid employee-only health insurance
- Health Savings Account with a company contribution
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- 401K with company match
- Company provided basic life insurance
- Generous Paid Time Off
- Paid volunteer time
- Employee assistance plan
- And more!!!
#LI-Remote
