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SAELA - Connection Specialist/Inbound Inside Sales Secretary at Remote Team Solutions

Remote:

Full Remote

Contract:

Full time

Work from:

Mexico

Offer summary

Qualifications:

Bilingual with advanced English fluency, Good communication skills (written/verbal), Experience in telephonic customer service, Strong time management and organization skills, Proficient in Microsoft Office.

Key responsabilities:

First point of contact for new customers
Communicate via phone, SMS, and email
Arrange appointments and commit potential customers
Professionally evaluate customer suitability
Assist in scheduling additional services

Remote Team Solutions Scaleup https://www.RemoteTeamSolutions.com/

201 - 500 Employees

See more Remote Team Solutions offers

Job description

Qualifications:

 Schedule and transfer to office availability.

 Bilingual/advanced verbal English level (essential), with good accent and fluency.

 Great to have: Telephonic customer service.

 Good general communication skills, both written and verbal.

 Helpful and supportive attitude.

 Good time management, organization and efficiency working at a fast pace.

 Excellent detail orientation: Maintaining accuracy of data collected from customers is a must.

 Good command of Microsoft Office.

Responsibilities:

 Be the first line of contact for new customers, serving them cordially, gathering their information and assessing whether the customer is suitable as a potential.

 Communicate with customers by phone, SMS, and email.

 Arrange appointments and commitments from potential customers, introducing them to a sales executive.

 Professionally weed out those customers who do not meet the requirements to obtain the company's service.

 Assist customers in receiving and scheduling additional services necessary to meet their needs.

 Maintain the confidentiality of information.