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Patient Access Specialist (Part Time)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Vermont (USA), United States

Offer summary

Qualifications:

High School diploma or GED, Experience in customer service, preferably in a call center.

Key responsabilities:

  • Answer inbound calls providing customer service.
  • Schedule and coordinate patient appointments.
  • Prioritize and resolve patient issues.
The University of Vermont Medical Center logo
The University of Vermont Medical Center XLarge https://www.uvmhealth.org/
5001 - 10000 Employees
See more The University of Vermont Medical Center offers

Job description

Building Name: UVMMC - Out of State Remote Worker

Location Address: 111 Colchester Ave., Burlington Vermont

Regular

Department: Patient Access Center

Part Time

Standard Hours: 28

Biweekly Scheduled Hours: 56

Shift: Day

Primary Shift: 8:00 AM - 5:00 PM

Weekend Needs: None

Salary Range: Min $21.20 Mid $26.05 Max $30.90

Recruiter: Jason Dubuque

The Patient Access Specialist answers inbound calls for various departments providing front-line customer service to patients, physicians and staff. The Patient Access Specialist schedules and coordinates simple and complex patient appointments for respective clinics. Incumbent prioritizes patient problems and provides appropriate patient instructions. This position requires the ability to communicate in a clear, effective, and competent manner while providing welcoming and approachable service to ensure a positive outcome

EDUCATION:

High School diploma or GED

EXPERIENCE:

Demonstrated customer service in a medical, fast-paced retail or other business environment. Call center experience preferred

Schedule:

Monday, Tuesday, Wednesday 8:00am-5:00pm Friday 8:00am-12:00pm EST

This position is eligible for 100% Remote work

This is a bargaining union position.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Verbal Communication Skills
  • Detail Oriented
  • Customer Service
  • Problem Solving

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