Data Entry Specialist

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

• 2.5+ years of proven experience as a Data Entry Specialist or in a similar administrative role. 
• Strong organizational skills and attention to detail. 
• Proficiency in digital communication tools (WhatsApp, ServiceM8, calendar applications). Strong verbal and written communication skills.
• Ability to work independently and manage multiple tasks efficiently. 
• Previous experience in operations or coordination roles is a plus.

Core responsibilities:

• Scheduling and Coordination: Update the team calendar to reflect any changes or new appointments. 
• Organize and manage tasks in ServiceM8 to ensure seamless communication and job tracking. 
• Maintain a staff availability spreadsheet and advise on any clashes to ensure optimal scheduling. 
• Collaborate with Lea-Anne to check for any updates or changes in job assignments. 
• Confirm individual assignments by checking availability on ServiceM8 and the calendar.
• Ensure that all changes are accurately reflected in ServiceM8, the calendar, and printed job schedules. 
• Review and respond to any important emails that may impact scheduling or team communication. 
• Documentation and Information Management: Perform data entry for quotes ensuring accuracy and consistency. 
• Check if any jobs have been canceled and update their status to "unsuccessful.
• Convert notes into PDF quotes for each job and distribute as needed. Send each supplier a weekly summary of the schedule once confirmed. 
• Cross-check E&Q documents to ensure they are sent out on time. 
• Organize and maintain accurate client information across all interfaces (WhatsApp, shared calendar, ServiceM8, and correspondence with suppliers). 
• Perform general data entry into templates as needed to ensure accuracy and consistency. 
• WhatsApp Management: Prepare WhatsApp messages and updates for the week. Send out WhatsApp jobs for the week to all relevant team members. 
• Send client confirmation texts to ensure all parties are informed. 
• Add team members to jobs only after receiving confirmation of their availability through WhatsApp groups.
• Send removalists a summary of jobs for the week via WhatsApp. 
• Continuous Improvement: Actively participate in the evolution and improvement of processes. 
• Provide feedback and suggestions on current practices to enhance efficiency and effectiveness.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!