Job description

Patrique Mercier Recruitment is excited to announce fantastic customer service job opportunities for German speakers looking to start a rewarding career in Greece, complete with paid relocation! As an industry leader in connecting talented individuals with international employers, we specialize in helping multilingual candidates find their dream roles. This is your chance to utilize your German language skills in a vibrant customer service environment while experiencing the rich culture and stunning landscapes that Greece has to offer. In this position, you will take on a vital role in ensuring customer satisfaction by delivering exceptional service to German-speaking clients. If you are customer-oriented, motivated, and ready for a new adventure, we encourage you to take this opportunity with Patrique Mercier Recruitment, where we support your journey towards professional growth and personal fulfillment.

Responsibilities

Provide exceptional customer support to German-speaking clients via phone, email, and chat.
Address customer inquiries and resolve issues efficiently and professionally.
Guide customers in using products and services, personalizing solutions to meet their needs.
Keep accurate records of customer interactions in the company database.
Collaborate with team members to ensure a seamless customer experience.
Stay updated on product knowledge and company policies to provide correct information.
Provide feedback to management on customer trends and service improvements.

Requirements

Fluency in German (both spoken and written); English proficiency is a plus.
Previous experience in customer service or related roles is preferred.
Strong communication and interpersonal skills to effectively engage with customers.
Able to manage high-pressure situations with a calm and professional demeanor.
Familiarity with customer service software tools is advantageous.
Detail-oriented with excellent problem-solving abilities.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits