Offer summary
Qualifications:
BA/BS required, Masters preferred, At least 5 years in patient experience, Strong knowledge of survey data analysis, Proficient in MS Excel, Word, PowerPoint, In-depth knowledge of healthcare patient experience.
Key responsabilities:
- Analyze patient experience data and report on metrics
- Collaborate with hospital leadership to improve sites' PEX
- Assist in developing site-level PEX action plans and training
- Lead Patient Experience improvement projects
- Prepare bi-weekly status reports and manage site travel