Offer summary
Qualifications:
Bachelor’s degree in business management or relevant field, 15+ years experience in client success, sales or project management, 10+ years in healthcare IT industry with client success teams, Experience managing a Net Promoter Score (NPS), Master’s degree preferred.
Key responsabilities:
- Foster strong relationships with U.S. clients
- Provide strategic direction to the leadership team
- Develop and implement client success strategy
- Oversee client onboarding and performance indicators
- Effectively communicate across all organization levels