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Customer Success Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Netherlands

Offer summary

Key responsabilities:

  • Onboard new customers to our platform.
  • Help clients maximize use of tools.
  • Enhance workflows and improve CRM system.
  • Collaborate with Google, retailers, agencies, and teams.
Producthero.com logo
Producthero.com
11 - 50 Employees
About Producthero.com
Producthero is a Premium Google CSS partner that helps e-commerce advertisers get more conversions from their shopping ads. We are proud to be Europe's largest Premium Google CSS Partner and offer a platform that allows you to optimize your product titles, automatically segment products, and monitor competitor prices so you can adjust your campaigns. Our mission is to give Shopping advertisers and digital marketing agencies extra superpowers! We do that by creating advanced and accessible solutions that superboost the performance of your Shopping campaigns in Google Ads.
See more Producthero.com offers

Job description

📍 Amsterdam (unfortunately, we don't support visa sponsorship and remote working at the moment)

🕗 36-40h/week


About us

Producthero is Google's largest CSS partner, active in all 21 countries of the CSS program. More than 12,000 webshops advertise via Producthero and strengthen their position in the Google Shopping auction. In addition to the CSS program, Producthero is a forerunner in developing data-driven tools that enable retail advertisers to improve their shopping advertisements. With clients ranging from Bol, Rituals and Nike to local webshops and with partnerships with more than 800 marketing agencies, we have a broad knowledge of the retail landscape. Which means that we can and want to help every type of webshop with best practices and improve their performance.


About the role

As a Customer Success Manager, you'll wear many hats: from onboarding new customers to helping them maximize our tools. You'll love diving into our platform, tweaking workflows, and enhancing our CRM system. You'll work closely with Google, retailers, marketing agencies, and our in-house teams.


Join our vibrant, fast-growing company in a dynamic role where you can truly shine. Be part of a small, enthusiastic team that supports your development and growth.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Google ShoppingData AnalysisMicrosoft Dynamics CRMOnboarding StrategiesDisplay AdvertisingCustomer Success ManagementProject Collaboration

Other Skills

  • Problem Solving
  • Verbal Communication Skills
Are you interested?

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