Details
- Department: Studio Engagement Services
- Schedule: Full Time Monday - Friday 8-5pm CT
- Location: Remote
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
- Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
Product Manager:
As a Product Manager on the Engagement Services team, you understand consumer needs and behaviors and advocate for a frictionless consumer experience. You collaborate with product teams to define the support for the maturation and roadmap for those products within your portfolio. You influence your teammates, as well as stakeholders and key executives, through leadership skills, data, storytelling, and logic. You are equally comfortable collaborating with a development team and presenting in front of executive stakeholders.
At Ascension, your efforts will be making a significant contribution to the vital healthcare communities that we serve.
Your Responsibilities
- Serve as the product visionary for large, complex, or multiple Scrum teams who are creating functionality primarily on the Salesforce platform
- Manage and lead the product throughout the entire product life cycle including product discovery/prediscovery, managing requirements, execution and release
- Responsible for understanding the business vision, needs, values and KPIs.
- Create and maintain Product Roadmaps.
- Be the liaison between stakeholders and product team and manage stakeholder expectations
- Understand and prioritize business needs to optimize delivery team efforts (build the right thing)
- Work closely with the product team to build a MVP that meets/exceeds stakeholder expectations.
- Ensure the team is driving towards the stakeholder vision. Own the health and evolution of products within portfolio
- Track and drive success measures
- Responsible for Forecasting and providing status to the leadership team along with the Scrum master
- Perform UAT if stakeholders are not available
- Create training documents as needed
- Own, track and report out on product initiatives and progress toward milestones.
- Able to identify and provide audience-appropriate metrics in multiple formats (i.e., team vs. manager vs. executive)
Required Experience/Skills
- 4-6+ years of experience as a Product manager for development teams
- Salesforce experience specifically Health cloud -2-3 years
- Experience working in a healthcare setting
- Experience creating Roadmaps
- Advanced knowledge of standard Agile standards, metrics and KPI’s (key performance indicators) gained through years of experience
- Openness to new ideas, mentor, coach and train others to learn new things
- Outstanding interpersonal skills, a positive mindset, and a collaborative spirit are an absolute must.
- Advanced verbal and written communication skills to help drive solutions.
Characteristics We Seek
- Hungry. Intrinsically motivated, diligent, and have a strong desire to do more by going above and beyond.
- Humble. Quick to share credit, praise others freely, and sometimes even forego credit due to them in the interest of celebrating the team’s collective win.
- Smart. Emotionally intelligent people ask good questions, listen to what others are saying, and stay engaged in conversations intently.
Requirements
Education:
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Additional Preferences
#GDMx
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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