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Technology Solutions Sr Consultant - ZBX

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in a clinically-based or business-oriented field, Master’s degree preferred in relevant fields, 5-7 years of healthcare industry experience, Proficient in EXCEL, WORD, POWERPOINT, Experience with process improvement methodologies preferred.

Key responsabilities:

  • Serve as primary liaison with Customers for project deliverables
  • Execute projects to achieve desired outcomes and resolve issues
  • Educate and train customers on technology usage
  • Identify improvements and conduct onsite process projects
  • Maintain high level of product knowledge through updates
Zimmer Biomet logo
Zimmer Biomet XLarge https://www.zimmerbiomet.com/
16697 - 16697 Employees
See more Zimmer Biomet offers

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The ZB Edge Senior Solutions Consultant is responsible as the primary liaison with the Customer for executing the deliverables and results outlined within projects. They establish strong relationships with Customer key leaders and team members. Senior Solutions Consultants have consistent communications with internal and external team members to enable business objectives to be met.

How You'll Create Impact

  • Executes project deliverables to achieve desired project outcomes and results
  • Drives customer leaders and internal/external team members to address strategic objectives, identify issues and impediments to meeting Customer’s goals and define and implement alternative solutions to resolve them
  • Educates, trains and implements solutions with Customer as needed to be effective in use of technologies for effective program launch and adoption
  • Responsible for strategies that help content development for enhancing product portfolio
  • Drives solutions that enhance Enabling Technologies and ASC Solutions product portfolio.
  • Maintains high level of product portfolio knowledge through staying current in published clinical material and product releases
  • Act as primary contact for all customer inquiries; meeting regularly to review product usage and metrics
  • Identify opportunities for implementation of improvement strategies
  • As needed, be onsite to conduct process improvement project
  • Duties as otherwise defined and assigned to meet business objectives

What Makes You Stand Out

  • Demonstrated competence in the Orthopaedic industry, client relations, digital health and project management.
  • Effective organizational, planning, coaching, and conceptual thinking skills.
  • Excellent oral, written communication and presentation skills.
  • Analytical skills necessary to interpret quantitative and qualitative data relevant to Orthopaedics
  • Proficient in use of software applications to include EXCEL, WORD and POWERPOINT.
  • Interpersonal and problem-solving skills necessary to interact with executives, physicians and staff.
  • Ability to clearly direct and motivate individuals.

Your Background

  • Bachelor’s degree required in a clinically-based field, or a quantitative, business-oriented field.
  • Master’s degree preferred in business, health administration, health policy, or quantitative sciences.
  • Process improvement methodology (Lean, 6 Sigma) experience strongly preferred
  • Experience implementing software directly with users preferred
  • Current or previous work experience in healthcare setting/industry with a minimum of 5-7 years of experience

Travel Expectations

  • Out of office travel required (up to 40-80% of required time)

Expected Compensation Range: $90,000 - $125,000 with 18% target bonus.

EOE/M/F/Vet/Disability

3010

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Planning
  • Organizational Skills
  • Coaching
  • Social Skills
  • Verbal Communication Skills
  • Problem Solving

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