Director, Site Quality, Digital

Job Description Summary

This role will be responsible for overall Quality Assurance activities at a medical device facility in Seattle, WA. They will establish a new GE HealthCare Digital facility, standing up the site to accommodate design and manufacturing of both software medical devices and non-medical devices. This role will be responsible to interact with external regulators, maintaining site certifications, driving continuous improvements in the area of quality and partnering with other Digital sites within GE HealthCare. They will interpret simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Creates a Quality culture by driving compliance activities around global Digital product offerings. This includes being responsible for the total quality management system for the business and driving Quality metrics.
• Ensures quality and regulatory compliance while driving process effectiveness and efficiency.
• Represents GE Healthcare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms.
• Displays deep expertise within quality, providing professional or thought leadership. Defines and influences policy and ensures delivery within quality, linking with other functions of the organization. Interacts with external regulators, hosting inspections and representing the site from a quality perspective to leadership inside and outside of GE Healthcare.
• Will lead cross-functional teams or projects with moderate to high resource requirements, risk, and/or complexity. Presents business solutions to leaders in the area of quality.
• Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external parties or customers.
• This role has a major influence on quality policy and operating guidelines impacting the site.
• Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders.
• Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
  
  

Required Qualifications

• Minimum of Bachelor's Degree in Engineering, Computer Science or equivalent.
• Minimum 5 years’ experience in Quality Assurance / Regulatory Affairs.
• Minimum 3 years’ experience in software within a regulated industry.
• Practical knowledge of software development and familiarity with Software Development Lifecycle (SDLC) in medical device or healthcare software development environment.
• Experience with Agile/Lean software development methods.
• Ability to effectively communicate technical information in English (both written and oral).
  
  

Desired Characteristics

• Strong leadership and communication skills.
• Previous project management experience is preferred.
• Demonstrated understanding or aptitude to understand Medical Device QMS requirements and regulatory requirements including but not limited to FDA CFR 21 820 and ISO 13485.
• Demonstrated expertise to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), complaints & risk management.
• Demonstrated collaboration, negotiation & conflict resolution skills.
• Demonstrated ability to lead, acknowledge, develop, communicate & implement a strategy under crisis situations to ensure compliance.
• Demonstrated understanding of product development lifecycles, design change and document change control, process verification and validation methodologies, manufacturing / production process control methodologies, and servicing in a medical device environment.
• Experience in a global working environment.
• Experience leading and implementing change.
• Experience performing internal audits and participating in external audits.
• Exceptional analytical, problem solving & root-cause analysis skills.
• Ability to multi-task & handle tasks with competing priorities effectively.
• Strong technical aptitude (i.e. able to read & comprehend technical documentation & execute procedures), global regulatory experience & demonstrated experience interfacing with regulators.
  
  

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

For U.S. based positions only, the pay range for this position is $132,664.00-$198,996.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes