Director of R&D Operations (Remote)

Overview:

We are seeking a Director of R&D Operations (Remote) to join our growing team!

Position Summary

We are seeking a Director of R&D Operations to build and strengthen a foundation of operational excellence within our R&D organization at Momentive Software. You will drive the adoption of unified practices and tools that emphasize transparency, speed, and ambition. Through scalable processes, timely communication, and strong stakeholder engagement, you will support our ongoing growth.In this role, you will oversee a lean team of technical program managers and analysts, ensuring efficient, cross-functional collaboration across departments. You’ll manage budgeting, reporting, and continuous planning processes, ensuring visibility into key investments, risks, progress, and action plans. This role requires a highly analytical, self-motivated leader with strong coaching abilities.

A Day in the Life

• Lead a lean, high-performing team of technical program managers, analysts, and release managers.
• Develop efficient processes and adopt tools to provide visibility and reporting, enabling product, engineering, and operations teams to manage delivery effectively.
• Oversee tactical and executive-level reporting for budgeting, roadmap delivery, efficiency, accountability, quality, and security.
• Own the planning and review cadences for R&D, ensuring alignment across teams and providing relevant outputs.
• Collaborate cross-functionally to optimize R&D processes, ensuring best practices are consistently applied and deliver expected outcomes.
• Implement and manage R&D tools for portfolio management, development tracking, engineering effectiveness, and source code management.
• Manage R&D software and vendor spend, identifying opportunities for optimization.
• Develop and maintain communication frameworks to ensure clarity across R&D and with external stakeholders.
• Partner with HR to define job descriptions, role expectations, and career paths for R&D teams.

We are looking for someone who brings

• Proven experience in a product or business operations leadership role at scale.
• 5+ years of experience managing teams.
• Strong understanding of product development processes and tools.
• Experience in a metrics-driven product organization.
• Demonstrated success in leading SDLC design, implementation, and measurement.
• Familiarity with Aha, Jira, Jellyfish, and SQL is preferred.
• Strong interpersonal skills, with the ability to build collaborative relationships with cross-functional stakeholders.
• Excellent project management and organizational abilities, with a track record of meeting deadlines.
• Ability to communicate effectively with leadership, product managers, business teams, and executives.
• Ideal Candidate Attributes
  • Growth mindset with a commitment to continuous learning.
  • Ability to assess risk and make informed, strategic decisions.
  • Strong leadership and interpersonal skills, with the ability to build trust and maintain confidentiality.
  • Highly organized, with exceptional attention to detail and the ability to prioritize effectively.

Fraudulent Job Posting Alert: Community Brands has recently become aware of fraudulent job postings on various social media and recruiting websites purporting to offer employment at our company. These job postings do not originate from Community Brands. If you encounter a job posting or receive an email claiming to offer employment with Community Brands, please contact Community Brands directly at talentacquisitionCB@communitybrands.com to confirm its validity. Do not click any links, share personal identifying information (e.g., your social security number or scans of a photo ID), or send money in response to any such offer before verifying the originator’s identity. For more on protecting yourself from fraud, visit this article from the Federal Trade Commission (FTC). If you believe you were a victim, contact local authorities or file a complaint with the FTC here.

Accommodations

Community Brands welcomes and encourages applications from people with disabilities.  Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us

Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Medical, Dental & Vision Benefits
• 401(k) Savings Plan & Company Match
• Flexible Planned Paid Time Off
• Generous Sick Leave
• Casual Environment
• Purpose-Driven Culture
• Work-Life Balance
• Passionate About Community Involvement
• Company Paid Parental Leave
• Company Paid Short Term Disability
• Remote Flexibility

Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

#LI-REMOTE

#LI-JF1