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Communications Specialist (contract)

Remote:

Full Remote

Contract:

Fixed term

Salary:

60 - 67K yearly

Experience:

Mid-level (2-5 years)

Work from:

Washington (USA), United States

Offer summary

Qualifications:

Bachelor's degree in Marketing or Communications, Proven experience in technology and B2B marketing, Strong stakeholder management skills, Proficiency in SEO best practices, Expertise in Microsoft software tools.

Key responsabilities:

Create content for customer-facing events
Drive agency supplied content direction
Develop various content types like infographics, e-books, videos
Maintain content-related documents in SharePoint
Collaborate with stakeholders on project goals

Microsoft Computer Software / SaaS Large

10001 Employees

See more Microsoft offers

Job description

Communications Specialist (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary

We are seeking a highly skilled Marketing Content Developer with a strong background in technology, B2B marketing, project and agency management, and writing engaging marketing copy. The ideal candidate will have extensive experience in stakeholder management and communication, while demonstrating exceptional attention to detail. This role involves developing and managing content for the Integrated Marketing Content Team’s business initiatives and enhancing Microsoft brand voice and impact through strategic content creation and distribution.

Job Responsibilities

Create compelling content related to deadline-driven customer-facing events and activities, ensuring alignment with the Customer Experience Team’s business initiatives.
Drive direction for agency supplied content and provide clear guidance to agency writers to enhance quality and consistency.
Develop a variety of content types including infographics, e-books, videos, social media assets, event content, blog posts, and customer stories.
Organize and maintain all content-related documents in a centralized SharePoint repository, ensuring accessibility, version control, and collaboration across teams.
Collaborate with key stakeholders to define project scope, goals, and deliverables.
Identify, communicate, and manage project risks and issues, ensuring timely resolution.
Demonstrate exceptional organization and meticulous attention to detail, managing a high volume of content and events effectively.
Utilize project management tools to monitor daily project progress, provide real-time updates, and ensure visibility of completed tasks, pending tasks, and any blockers, while regularly communicating status updates to relevant parties.
Exhibit adaptability to changing priorities and effectively multitask while maintaining a strategic focus on overarching goals.
Partner with content agencies to manage content marketing budgets, schedules, and communications.
Maintain strong, professional relationships with stakeholders to ensure successful project execution and content alignment with business objectives.
Work with multiple agencies for various projects, ensuring clear communication, effective collaboration, and timely delivery of project requirements.
Coordinate and manage the workflow between internal teams and external agencies to align with project goals and timelines.
Enhance the influence and effectiveness of the company's brand voice by amplifying key narratives and initiatives to expand its reach and impact.
Serve as a champion for the brand’s voice, tone, and visual identity by adhering to the company’s style guide, enforcing editorial standards, and ensuring all content maintains high-quality and consistency.
Manage the execution of content marketing campaigns, professional stakeholder communication, and adherence to timelines and SLAs. Ensure all projects are deadline-driven and meet specified requirements.
Own and organize all campaign deliverables driving timely reviews and handoffs between stakeholders and agency.
Analyze marketing initiative results to provide insights and recommendations for future campaigns; Communicate findings effectively to relevant stakeholders.
Develop and maintain accurate and relevant process documentation, including process flow diagrams, standard operating procedures, and work instructions.
Collaborate with cross-functional teams to ensure alignment and integration of processes.
Implement SEO best practices to optimize the company's online presence and drive organic traffic to digital channels.
Identify opportunities to leverage and expand existing content by diversifying its use across various channels, ensuring engagement and maximizing its lifespan.
Identify opportunities to leverage and expand the company's branding, digital, and media initiatives through re-use and scaling efforts.

Requirements

Bachelor's degree in Marketing, Communications, Business, or a related field.
Proven experience in technology, BDM marketing, project management, and technical copywriting.
Strong stakeholder management skills with a track record of effective communication and collaboration.
Demonstrate exceptional organizational skills and meticulous attention to detail, coupled with a strong commitment to delivering high-quality work.
Proficiency in SEO best practices and digital content optimization.
Demonstrate excellent organizational and multitasking abilities, managing multiple projects simultaneously to meet deadlines and deliver high-quality results.
Ability to analyze data and translate insights into actionable strategies.
Experience managing relationships with multiple agencies and coordinating cross-functional teams.
Experience working in a tech or SaaS environment.
Knowledge of Microsoft brand voice and editorial standards.
Expertise in Microsoft software and tools (i.e., Excel, Teams, Outlook, SharePoint, etc.) for project management.
Strong understanding of customer experience and engagement strategies.

Additional Details

Location: Remote
Duration: 8 Months
Pay Range: $31 - 35 per hour

AGS is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.