Offer summary
Qualifications:
3-5 years in client-facing role, Degree in a technical field preferred, Knowledge of project management and SaaS, Experience with ticket systems like JIRA, Familiarity with Agile methodologies.
Key responsabilities:
- Provide technical expertise to the implementation team
- Organize resources for global account implementations
- Serve as subject matter expert on technology solutions
- Collect client requirements and provide recommendations
- Mentor team members and support process improvements