StarGuide HR Consulting provides exceptional services to individuals, small and medium-sized business clients across various sectors in Africa and beyond. We are based in Lagos, Nigeria. At StarGuide, we understand the dynamics needed to have a successful career or business and we are passionate about helping our clients find direction and excel in their professional journey. Our diverse team of professionals serve as a guide to excelling through your career/business formation and evolution by harnessing your innate qualities, leveraging your strengths, and proffering solutions tailored to your unique circumstance. We provide expert advice and guidance in all employment life stages. We offer a range of services tailored to individual requirements and offer real commercial value to exciting growing startups and ambitious SMEs to help achieve their business goals in today’s challenging environment. Services 1- Career Management Which includes: A) Resume Review B) Resume Writing C) LinkedIn Profile Optimization D) Interview Coaching E) Career Advisory 2- Recruitment Services 3- HR Consulting & Outsourcing (HR Department Setup, Training and Development, Payroll Management, HRIS Implementation)

Job description

Our client is seeking an innovative, creative, and tech-savvy Program Assistant to join the team and support the Director. As a Program Assistant, you will play a critical role in managing our client and tutor databases, communicating effectively with stakeholders, and ensuring a seamless client experience. This remote position requires availability to work with the Mountain Time Zone and a proactive approach to problem-solving and program management.

Key Responsibilities:

Respond to inquiries via phone, text, or email correspondence in a timely and professional manner.
Manage and update client and tutor databases, ensuring information accuracy and organization.
Create and distribute weekly newsletters, highlighting updates, programs, and resources.
Participate in interviews and assist with client retention programs to enhance engagement and satisfaction.
Support the Director in planning and executing various program initiatives and events.

Requirements

Minimum of 2 years of experience in program coordination, client management, a related field, or as an executive assistant.
Innovative, creative, and tech-savvy, with excellent verbal and written communication skills.
Intermediate skills in Word, Excel, PowerPoint, Canva, database management systems, customer relationship management systems.
Access to constant electricity and a reliable internet connection.
Must have a personal laptop or desktop to perform tasks efficiently.
Ability to work remotely and adapt to the Mountain Time Zone (MT) schedule.
Strong organizational skills and attention to detail.