Offer summary
Qualifications:
More than 2 years in operations or customer service, Proficient in Raven or relevant tools, Ability to analyze data, Bilingual Japanese and English.Key responsabilities:
- Diagnose issues for process improvements
- Manage jobseeker and vendor escalations through Zendesk
- Analyze data for operational decisions
- Communicate updates while collaborating across offices
- Apply Agile methodology and manage projects