Registration Manager

Bring your passion and energy to our growing team. We’re hiring!

Attendee Registration Manager

Full time, India

As an Attendee Manager, you will oversee and lead the online registration and attendee communication process and ensure the integrity of all attendee registration data and reporting for various events. You will participate as a member of the assigned program team and work together to maintain a high level of customer service to internal/external clients and meeting attendees.

As an Attendee Registration Manager, you will

• Lead all aspects of registration management on the assigned program
• Serve as liaison/consultant between attendees, the extended Attendee Engagement team, and the Project Manager and client
• In collaboration with the Meeting Planner conduct reviews and tests of the registration website and provide feedback and edits
• Participate in the development of and adhere to a reporting and deliverables timeline for each assigned event; This can include daily, weekly, ad-hoc, and final reports
• Work with the team to provide overall day-to-day management of the account to ensure consistency in product, delivery, follow through, quality, commitment to timelines, and provide high-level problem resolution
• Serve as day-to-day support to the other project leads through program operation by providing account leadership to internal team by giving clear, consistent, and on-target direction
  
  

About You

• Experience in online registration management and registration reporting
• Industry-related experience (i.e. hotel, meeting registration, meeting planning, or on-site logistics)
• Working knowledge of our current registration database (Cvent)
• Solid administrative skills (including strong Microsoft Outlook, Phone coverage, etc)
• Hands-on experience with Excel reporting
• Must have strong customer service skills
  
  

Get To Know BCD M&E

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to driving success for our customers, our business and ourselves.

See if you belong at bcdme.com.

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
  
  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.