About Stadium
Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium and its affiliated brands SwagMagic and SnackMagic, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-20,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.
We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. From our founding in 2014 as a solid New York City-based corporate lunch service, to our pandemic-era pivot that altered the company trajectory, Stadium has grown tremendously due to our agile team and ability to pioneer new product solutions as we do it. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees and their customers.
Job Description
As a member of our dynamic and fast-growing team, you’ll showcase your expertise in the promotional products industry, confidence, and passion by delivering personalized support and exceptional service to our customers. You'll collaborate across various functions, guiding the team when necessary, and working closely with vendors to build strong partnerships.
As a company, we learn fast, support each other, and are focused on continuous quality and improvement for all of our customers. You will have the opportunity to play an integral role in the growth and expansion of our business as we revolutionize the swag industry!
Stadium is based in New York City, but this would be a remote position.
What You’ll Do With Us
- Act as a trusted strategic partner and resource for customers by demonstrating a deep understanding of the promotional products industry
- Stay current with trends in the industry and provide team with creative selling ideas; attend supplier webinars, meetings and industry events
- Lead high-level conversations with customers to assist closing deals
- Collaborate with cross-functional teams to execute custom orders, initiatives and goals of customers
- Guide customers through a seamless sales process, managing every detail of each project ensuring their orders are executed to their needs
- Manage the complete order process—from placement to delivery—and ensure customer feedback is captured and addressed
- Foster confidence and enthusiasm among new customers; setting the stage for long-term engagement and growth
- Develop and maintain expert-level knowledge of the Stadium platform and all its features
Requirements
What You Bring To Stadium
- 3+ years experience in the promotional products industry, preferably at a distributor
- Ability to thrive in a dynamic & fast-paced environment
- Strong customer focus and passion for engaging with people to help them succeed
- Leverage knowledge of the distributor and supplier industry to build relationships with vendors and assist in sourcing cost-effective printing and promotional products
- Solutions oriented mindset and background as a proven problem solver
- Excellent written and verbal communication skills with attention to detail
- Great listener and keen to understanding customer situations and goals before responding with strategic guidance
- An organized and process-oriented approach to managing relationships with customers
- A fun, approachable personality; easy to get along with, but driven and focused
- An eager desire to make a meaningful impact on the ground floor of a growing start-up
- English as a first language (additional languages a plus)
Benefits
What We Offer
- Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
- Career mobility and opportunities to work across areas of the company
- Remote-first work environment with frequent Zoom company events and chance to make genuine connections
- Company perks and benefits - competitive salary, generous PTO, 401K with match, medical benefits
The estimated salary range for this role is between $45,000 - $80,000. Final compensation is based on factors such as the candidate's skills, qualifications, experience, and location.
Stadium is an equal-opportunity employer. We use E-Verify to confirm the identity and employment eligibility of all new hires. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hi@bystadium.com.
