Remote Medical Billing Representative | WFH

Job Title: Medical Billing Representative - Remote

Job Overview

Join our esteemed healthcare organization as a Medical Billing Representative and play a crucial role in enhancing the patient experience. This remote position offers a unique opportunity to support patients as they navigate their medical billing inquiries, contributing to a meaningful cause in the healthcare industry.

Key Responsibilities

• Manage inbound and outbound communication with patients, addressing inquiries related to medical billing.
• Provide assistance with payment processing and conduct thorough research on billing statuses to ensure accurate information is relayed.
• Engage with patients regarding outstanding balances and guide them in resolving their accounts with sensitivity.
• Utilize advanced systems, including EPIC, Artiva, and TCN, to efficiently handle inquiries and deliver exceptional service.
  
  

Required Skills

• Strong communication abilities, coupled with a patient and empathetic approach to customer service.
• Proficient with technology and comfortable navigating various computer systems.
  
  

Qualifications

• At least 1 year of experience in a customer service role within retail, restaurant, or call center settings is required.
  
  

Career Growth Opportunities

This position presents pathways for professional growth within the healthcare sector, with opportunities for increased compensation based on performance metrics.

Company Culture And Values

We pride ourselves on fostering a supportive and compassionate work environment. Our core values emphasize collaboration and empathy, ensuring that our staff thrives in a culture dedicated to patient care.

Compensation And Benefits

• Competitive starting pay of \(17-\)18 per hour.
• Opportunities for performance-based pay increases.
  
  

Employment Type: Full-Time