Job Description
Title: Service Technician
Id: 18576
Type: FullTime
Location: Boston, MA
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!
As a member of the service team, you will be responsible to perform all the activities required to provide technical support to internal/external customers including but not limited to set up, maintenance, troubleshooting, optimization and repairing of injection molding systems. Working with the call center, spare parts, & customers directly to diagnose issues.
Approximately 90% local regional travel within assigned region (Monday – Friday) in addition possible 10% North American travel. Some weekend work will be required.
Technical/Professional Knowledge, Skills & Abilities
- Troubleshoots and diagnoses problems with equipment, orders replacement parts, completes repairs and/or replaces components on machines and/or robots.
- Ability to work with new and evolving technologies.
- Conduct testing and inspection on equipment as required.
- Completes work orders, and written reports on a regular basis.
- Ability to interface effectively across manufacturing, engineering, sales and service functions.
- Good interpersonal and verbal communication skills to obtain and exchange complex technical information.
- Good computer skills and operation knowledge of Windows based applications
- Additional language other than English would be considered an asset.
- Strong problem resolution skills with a proven ability to think outside of the box.
- Positive attitude and work ethic
- Energetic
- Strong electrical background and mechanically inclined.
- Good organizational skills and ability to work independently, interact effectively and professionally with customers.
- Flexible to travel to Canada.
- Performs other special projects as required or as assigned by a Manager / Supervisor
Qualifications
- Minimum 2-year Technical Associates degree/diploma
- Experience with injection molding equipment including assembly, testing, service and engineering.
- Familiarity with Husky equipment and/or Husky products, including machines, molds, robots and other product handling equipment would be an asset.
- Knowledge of blueprints and schematics
- Ability to troubleshoot electrical, mechanical and hydraulic systems.
- Ability to work independently.
- Communication and interpersonal skills and strong customer service
- Dedicated team player
Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.
No agency or telephone inquiries please.
If you need special assistance or an accommodation in applying, please contact our Human Resources Department at talent@husky.ca.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
