Offer summary
Qualifications:
Bachelor’s degree in relevant field, Proven experience in workforce management, Strong analytical skills and proficiency with WFM software, Excellent communication and interpersonal skills, Knowledge of labor laws and compliance.
Key responsabilities:
- Lead workforce planning and forecasting processes
- Manage and mentor WFM team members
- Collaborate with stakeholders on business needs
- Monitor real-time workforce allocation adjustments
- Analyze WFM data and report to senior management