Offer summary
Qualifications:
Production support experience, Strong automation skills, Experience with Unix and Shell Scripting, Database knowledge (Oracle, Teradata), Understanding of ITIL concepts.Key responsabilities:
- Provide front line technical support to end users
- Coordinate with various support teams for problem triaging
- Communicate overall status and health of applications
- Conduct root cause analysis and troubleshooting
- Engage in Disaster Recovery and Resiliency