Offer summary
Qualifications:
Fluency in English and Cantonese, 0-1 years of customer service experience, Graduate degree, preferably in IT or Computers, Good technical knowledge, including networking, Proficient with computers and internet.
Key responsabilities:
- Troubleshoot and resolve technical issues
- Interact with clients via various communication channels
- Test and analyze products and services
- Identify bugs/issues and assist in their resolution
- Build strategies to improve efficiency and quality of service