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Premium Audit Technician

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Florida (USA), Pennsylvania (USA), United States

Offer summary

Qualifications:

Associate's degree or equivalent experience, Minimum of three years related work experience, Solid knowledge of the insurance industry, In-depth understanding of policy language, Proficiency in Microsoft Office Suite.

Key responsabilities:

  • Review and reconcile premium audits for accuracy
  • Set up and maintain premium audit files
  • Coordinate with customers and underwriting as needed
  • Provide training expertise to other technicians
  • Research and resolve external customer inquiries
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CNA Insurance Insurance XLarge https://www.cna.com/
5001 - 10000 Employees
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Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate Guide.

Under general supervision reviews and reconciles the consistency, completeness, and mathematical accuracy of complex premium audits by comparing findings with applications, endorsements, and renewals.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Sets up and maintains interim and RM premium audit files for complex premium audits in accordance with internal operating procedures.
  • Compares and checks information supplied by premium auditors from the field for consistency, completeness, and mathematical accuracy.
  • Reviews and processes appropriate information records and works with auditors to ensure accuracy.
  • Performs advanced policy calculations.
  • Coordinates with customers and underwriting, when necessary, for additional information. Responds to and resolves external customer inquiries.
  • Provides data input into insurance systems accurately.
  • Provides training expertise and feedback to Premium Audit Technicians.
  • Researches Audit Status Report to clear older expired policies that need to be billed
  • Endorses added states to policy before billing final audit. Reports to Audit endorsement team Additional/Return premium information in accordance with internal procedures. Respond or initiate Large AP emails so that current term policy can be endorsed.
  • Verify Automation reports for WC rating errors and clears errors. Maintains accuracy of reporting system (JAMS- i.e. close out audits when completed with estimated and actual premiums).

Reporting Relationship
Supervisor or above

Skills, Knowledge and Abilities

  • Solid knowledge of the insurance industry with an understanding of all lines of business.
  • In-depth understanding of policy language and documentation.
  • Good organizational skills and the ability to prioritize multiple tasks.
  • Strong attention to detail with the ability to work well under pressure situations.
  • Good interpersonal and communication skills.
  • In-depth knowledge of Microsoft Office Suite as well as other business-related software.

Education and Experience

  • Associate's degree or equivalent experience.
  • Typically a minimum of three year's related work experience.

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Microsoft Office
  • Verbal Communication Skills
  • Organizational Skills
  • Detail Oriented
  • Training And Development

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