Field Survey Technician - Southern California (experienced level professional)

Field Survey Technician - Southern California (experienced level professional)

Michelin is hiring!

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THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING
LOCATIONS: Work at home USA

THE “ADDITIONAL LOCATIONS” SHOWN AT THE RIGHT
INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED

Overview

Michelin is hiring! We are looking for a survey technician who has a passion for vehicles, working hands-on with test tires installed with several fleets. If you are adaptable and autonomous with a customer centricity approach, apply today and come join our team!

The opportunity

You will be responsible to manage and perform tire evaluations in commercial fleet applications. Organize and coordinate the test plan to include collecting performance data, analyzing results, and reporting on the performance of evaluation tires to the tire design engineers and project managers. The ideal profile is a combination of tech and mechanical skills, comfortable interacting with customers and working in an autonomous environment with flexible schedule.

The range of education and background of the people with whom the field technician interacts with is wide: from truck drivers and maintenance technicians, to management and executives in large corporations.

To be successful in the role, you must be a self-starter who is able to plan and prioritize work activity by day, week and month: be a great teammate who knows when to ask for help.

What you will do

Communicate effectively with department staff, sales representatives, dealers, and fleet/customer personnel using multiple media (in person, email, and phone).

Responsible for negotiating tire evaluations with fleets/customers and dealers.

Responsible for ordering tires and managing tire inventory.

Handle tire mounting/fitment at the fleets to ensure tires are placed in a timely manner in the correct fleet application/usage, and correct vehicles per the test plan.

Plan visits to fleets/customers on a schedule that will allow you to measure tires consistent with the prescribed mileage/time interval outlined in the test plan. Fleet visits are often made outside of normal work hours such as evenings, early mornings, and weekends.

Inspect tires multiple times during the test as required by test plan, and complete end of test inspections to determine reason for removal from service. Inspections and data capture are performed with digital tools, tablet, and various small hand tools.

Make technical assessments of tire damages, classify and photograph damages.

Provide periodic reports on tire performance to the tire designers.

Organize tire shipments during and at completion field testing.

Identify issues, assess root cause, develop action plans resolve issue.

Manage multiple evaluations/tire surveys at multiple fleets at the same time.

Maintain a working knowledge of the fleets that you are responsible for: business model, operating segments, state of business, and other factors that could affect the success of Michelin’s tire evaluations.

Prospect for potential new fleet resources.

Provide training for key fleet personnel in survey methods for assisting in tire tracking and SI inventory management. Provide training to fleet personnel on mounting, balancing, and tire maintenance.

• Administrative duties: Email, planning of fleet visits, making travel arrangements, expense reports, business vehicle maintenance, tire shipping, issuing credits and adjustments to fleets & dealers.
• Organize field visits with the Tire Design Engineers.
• Attend periodic meetings and training.
• Travel up to 3 – 5 nights per month.
• Position requires working outside in the elements: to include working in the cold, heat, snow, and rain.

What you will bring

• Strong interpersonal skills, including clear and professional communication both verbal and written.
• Autonomous –be able to work with little direction, able to set priorities every day.
• Critical Thinking Abilities: resourceful problem solving
• Analytical approach
• Strong mechanical skills; task oriented
• Ability to use various digital tools
• 2 yrs technical school degree preferred

Additional Information

• Preferably located in Fontana, CA area / San Bernardino, CA for travel within 3 hours radius
• Starting annual salary range $80k-$85k plus benefits; company car provided

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Inspire Motion for Life: Apply Today!

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries—from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we’ve been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.

This position is not available for immigration sponsorship.

Get in the driver’s seat and be on your way to a meaningful professional journey!