Data and Reporting Analyst - Remote

ICF's Disaster Management Division is seeking a Data Reporting Analyst to join our Austin, TX team immediately!  In this role, you will work with internal and external clients and will have the opportunity to help support the mission, business, service, and operational needs of our customers.  

ICF’s Disaster Management Division works with government agencies and communities to design and implement policies and programs to promote increased resilience to disasters. Our functional expertise is in program management and operations, planning and preparedness, technical assistance and training, strategic communications and outreach, compliance and monitoring, and performance measurement and evaluation. Clients include states and localities administering the U.S. Department of Housing and Urban Development (HUD) and the Federal Emergency Management Agency (FEMA) funded disaster recovery programs.  
 

This position will be 100% Remote in the U.S. with up to 10% travel in the U.S.  Preference given to Austin, TX area candidates.  Please provide a resume that fully indicates the requirements of the job for consideration.

Responsibilities: 
•    Develop new low-code, no-code data systems (QuickBase) for the Austin, TX project and the Disaster Management Division
•    Support requirements gathering on business process, existing systems/reports, and problem areas
•    Provide support to developers by gathering and or clarifying data and reporting requirements from business owners
•    Support the identification of data source systems and perform extensive system analysis and data profiling on these systems
•    Support the design of end-to-end data visualizations/reporting solutions, from data extraction to the presentation, to address the clients’ needs
•    Perform data validation/quality assurance on the reporting solution to ensure that it meets the technical requirements
•    Provide technical assistance and troubleshooting by effectively responding to inquiries
•    Track scope and changes throughout the implementation of reports and application changes, keeping stakeholders notified of anticipated completion dates
•    Support project delivery on disaster recovery/data analytics projects for external and internal clients, including partnering with ICF subject matter experts on project execution
•    Create and analyze business reports to provide performance insights, to forecast staffing needs, and determine trends
•    Generate regular and ad hoc reports for both internal and external use
•    Generate dashboard mockups, charts, use cases, wireframes, process flow diagrams, and other system documentation
•    Prepare agendas, biweekly status reports, and follow-up actions for meetings with external clients and client vendors

Please provide an updated resume aligned to the qualifications, skills and experience required.  

 
Required Minimum Qualifications:
•    Associate’s degree in a technical field or similar (statistics, financial, mathematics, analytics, data science).
•    2+ years’ experience at work or educational setting in developing and managing relational database and/or CRM, including QuickBase, Salesforce and/or MS Dynamics.
•    2+ years’ experience in MS Excel, including advanced formulas, conditional formatting, advanced charting, and tables and formatting for “client-ready” deliverables.
•    2+ years in MS Visio, MS PowerPoint, MS Word.
•    2+ years’ experience working with large datasets or database systems.
•    Ability to travel in the U.S. up to 10%.

Preferred Skills: (May give candidates an edge and preference for consideration)
•    Bachelor’s Degree in a technical field or similar (statistics, finance, mathematics, analytics, data science).
•    3+ years’ experience as a data analyst, reporting analyst, or similar role
•    Experience with QuickBase or similar low-code, no-code platforms
•    Experience with Microsoft Dynamics and CRM
•    Good understanding of BI reporting tools (e.g., Power BI, Tableau)
•    Analytical skills that allow for the development of data-driven reports
•    Experience with business process mapping and the use of project management software
•    Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand, including experience in disaster management, HUD and/or FEMA funded disaster recovery programs.

Professional Skills: (you bring these with you)
•    Demonstrated ability to manage time and prioritize projects to meet deadlines
•    Excellent listening, written, and oral communication skills
•    Excellent critical thinking skills to help solve business problems and make decisions, paired with a desire to take initiative
•    Ability to maintain project plans, resourcing schedules, and forecasted activities
•    Ability to work well under continually changing deadlines and priorities

INVESTING IN OUR PEOPLE  
By empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day.  We strive to create an environment that’s both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers.  Our people choose ICF every day because they find purpose in our work.

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: