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Dynamics 365 Leads

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Virginia (USA), United States

Offer summary

Qualifications:

8 years experience in Dynamics 365 Sales and Customer Service, 5 years as a D365 Technical Lead, 5 years custom development with .Net, JavaScript, C#, 5 years experience in Data Integrations using SSIS Packages, 3 years experience with Power Platform and Dataverse.

Key responsabilities:

  • Lead customization and configuration of Dynamics 365 modules.
  • Guide requirements gathering and implementation of Power Platform solutions.
  • Develop web components using .NET, SQL, Azure, C#.
  • Document solutions for troubleshooting Dynamics 365 issues.
  • Serve as liaison between IT and business units.
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Job description

Job Location:  Available to work Hybrid, Richmond, VA

 

Note: Local 65 miles radius to Richmond, In person interview.

 

Job Description:


seeking a Dynamics 365 Tech Lead. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities:

  • Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Sales and Customer Service modules.
  • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
  • Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
  • Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  • Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
  • Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.
  • Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  • Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
  • Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
  • Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
  • Contribute to improving our processes and policies within the Business Enablement Services program.
  • Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
  • Other duties as assigned.

Professional Experience:

  • Strong organizational and interpersonal skills.
  • Logical, clear and concise written and verbal communication skills.
  • Ability to work seamlessly within a team as well as manage individual tasks.
  • Ability to react quickly to a fast paced, rapidly changing environment.
  • Rely on experience and judgment to plan and accomplish goals.
  • Independently perform a variety of complicated tasks.
  • Work with a team of Developers and System Engineers.
  • Communicate clearly and effectively, both speaking and in writing.
  • Review & refine existing processes to better align with agency/group priorities.
  • Review the existing procedures and propose, execute, and/or direct necessary changes.
  • Participate in on-call duties as necessary.
  • Be able to work–from-home and still provide expected level of support.
  • Be available to support after hours work as needed.


Requirements

Skills Set:

 

Skill

Required /Desired

Experience

Experience with creating and managing of solution using Dynamics 365 Sales & Customer Service.

Required

8 years

Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365

Required

8 years

Experience as a D365 Technical Lead

Required

5 years

Custom development experience using .Net, JavaScript and C#

Required

5 years

Experience with Data Integrations and Migrations using SSIS Packages

Required

5 years

Experience with Power Platform and Dataverse

Required

3 years

Experience with using standard & premium connectors with PowerApps and Power Automate

Required

3 years

Experience with DevOps in Power Platform/D365 Environments

Required

2 years



Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Planning
  • Adaptability
  • Organizational Skills
  • Teamwork
  • Social Skills
  • Problem Solving
  • Analytical Thinking
  • Troubleshooting (Problem Solving)
  • Verbal Communication Skills

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