Offer summary
Qualifications:
4-5 years in customer success or account management, Experience in influencer marketing or SaaS platforms, Familiarity with CRM systems and project management tools, Knowledge of the creator economy and digital marketing.
Key responsabilities:
- Lead onboarding of new clients to Popular Pays platform
- Oversee and manage influencer marketing campaigns with strategic guidance
- Build strong relationships by understanding client goals
- Advocate for customer needs while collaborating internally
- Monitor satisfaction and performance, resolve customer issues