Customer Service Agent ITALIAN speaking - Full Paid Relocation, Start November

Patrique Mercier Recruitment JP is seeking a passionate and dedicated Customer Service Agent who speaks Italian to join our team with a fully paid relocation package!

This exciting opportunity starts in November and involves providing exceptional support to our Italian-speaking customers. You will play a crucial role in ensuring high satisfaction levels by addressing inquiries, resolving issues, and offering guidance on our services. If you're ready to take the next step in your career and explore a new culture while delivering outstanding customer service, we want to hear from you!

Responsibilities

• Provide exceptional customer support to Italian-speaking clients through various channels including phone, email, and chat.
• Effectively resolve customer inquiries and issues while maintaining a high level of satisfaction.
• Develop a deep understanding of company products and services to provide accurate and helpful information.
• Document all customer interactions diligently in the CRM system for follow-up and reporting.
• Collaborate with team members to enhance overall service quality and efficiency.
• Engage in ongoing training to continually improve service skills and product knowledge.
• Contribute to team initiatives and share feedback for process improvements.

Requirements

• Fluency in Italian and English is essential.
• Excellent communication skills with a strong commitment to customer satisfaction.
• Ability to thrive in a fast-paced and dynamic team environment.
• Previous experience in customer service is a plus but not mandatory.
• Proactive, adaptable, and positive attitude with excellent interpersonal skills.
• Willingness to relocate and embrace a new culture starting in November.
• A genuine enthusiasm for helping customers and resolving their needs.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )