Offer summary
Qualifications:
Fluent in French and native in Amharic, 1+ years over-the-phone interpretation experience, Good knowledge of medical terminology, High school diploma in native language, International certifications in healthcare industry are a plus.
Key responsabilities:
- Answer calls professionally and ethically
- Take notes during calls and use specific vocabulary
- Render messages accurately without changes
- Provide excellent customer service
- Report to team leader and comply with dress code