Product Manager

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.

Job Description Summary

The Product Manager is responsible for assessing, evaluating, coordinating, and integrating the various stages of the product lifecycle, from conceptualization through execution. This role serves as a central hub, aligning the product’s development with strategic inputs from across the organization and ensuring that all functional contributions cohere into a comprehensive product strategy. OSV provides BPaaS solutions, so the Product manager will need to solution across technology, operations, and partner teams. After that, they will collaborate closely with cross-functional teams, including technical, marketing, sales, and external partners, to deliver outstanding customer-centric products and services.

Essential Functions/Duties/Responsibilities

• Facilitate the development and definition of the product strategy and roadmap.
• Collect, analyze, make recommendations, prioritize, and address product and customer needs that align with organizational goals.
• Collaborate with engineering, sales, and marketing teams to ensure successful product launches and market adoption.
• Coordinate competitive analysis and market research to inform product decisions.
• Drive product innovation and manage the lifecycle from inception to phase-out.
• Oversee product-related deliverables, which may include PRDs, metrics, budgets, forecasts, pricing, and performance measures.
• Facilitate, understand, influence, manage expectations, and build relationships with cross-functional teams and partner collaborations to achieve product objectives.
• Other duties as assigned.

Competencies

• Communicates Effectively: Demonstrates the ability to convey information clearly and make compelling points to ensure understanding across diverse audiences.
• Collaborates: Works cooperatively with others across the organization to achieve shared objectives.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Situational Adaptability: Adapts approach and demeanor in real-time to match the shifting demands of different situations.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
• Resourceful: Secures and deploys resources effectively and efficiently.
• Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals.
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.

Supervisory Responsibility

• This role does not have any supervisory responsibilities. 

Qualifications and Experience

• Bachelor’s degree or equivalent required.
• Minimum of 3-5 years of experience in product management, preferably in a related industry.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job.
• Excellent written and verbal communication skills.
• Proven ability to develop product strategies and effectively communicate recommendations to executive management.

Preferred Skills

• Experience with Human Resource Information Systems (HRIS) Systems, preferably Workday.

• Knowledge of the Leave Administration landscape, with a focus on supporting both paid and unpaid leaves.
• Proficiency in basic data modeling, JSON, and XML.
• Working knowledge of both relational and non-relational databases.
• Experience with SQL and REST APIs.
• Familiarity with Agile and Scrum methodologies.
• Strong analytical and quantitative skills, including the ability to use data and metrics to support decisions and develop business cases.
• Understanding of cloud computing, SaaS models, and software development lifecycle (SDLC).
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational skills with attention to detail.
• Ability to thrive in a collaborative and team-oriented setting.

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.