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Operations Manager APAC - Remote

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Washington (USA), United States

Offer summary

Qualifications:

Experience in banking or fintech, Knowledge of data analytics and reporting, Proficiency in SQL, Fluent in written and verbal English.

Key responsabilities:

Formulate business strategies and processes
Oversee implementation of technology solutions
Manage relations and negotiations with partners
Analyze performance results and optimize accordingly
Provide necessary information to other teams

dLocal Financial Services Large https://www.dlocal.com/

501 - 1000 Employees

HQ: Montevideo

See more dLocal offers

Job description

Why you should join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

We are looking for an Operations Manager based in Asia to join our Operations Payins team, who will ensure our operations run smoothly and all processes are efficient and effective to have the best local integrations possible. Plus, the capacity for business analysis and finding new business opportunities.

What will I be doing?

Formulate business strategies in terms of Structures, Costs, Business capabilities for each of the countries we operate

Implement efficient processes and look for new opportunities

Oversee the implementation of technology solutions throughout the organization

Manage relations and negotiations with partners and local acquirers

Evaluate risk and lead quality assurance efforts

Analyzing performance results and optimize accordingly

Understand Dlocal operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.

Work closely with the rest of the company to make their life easier, by providing the information they may need, such as: transactions information, feedback from our local providers and analysis on the current issues that may be affecting our clients and our local processes (audit, backoffice, etc)

What skills do I need?

Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world

Solid experience bank, financial services, payment industry, fintech, acquirers or similar.

Knowledge of data analytics and reporting

Knowledge of SQL required

Familiarity with all business functions including legal, finance, product and IT

Outstanding presentation, reporting and communication skills

Attention to detail

Curious profile and positive attitude

Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time

Ability to work with tight deadlines

Fluent written and verbal English

Ability to travel

Team spirit

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!