IT Software Asset Manager (REMOTE)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUMC IT Asset Management

Job Summary:

The IT Software Asset Manager will be responsible for overseeing the management and optimization of the company’s software assets. This role involves ensuring compliance with software licensing agreements, managing software inventory, and implementing best practices for software asset management (SAM). The ideal candidate will have experience in software asset management, excellent analytical skills, and the ability to work collaboratively with various departments.

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KEY RESPONSIBILITIES

• Analyze software asset data and creating reports.
• Execute reconciliation by comparing license entitlements with discovered software installations to determine effective license position for in-scope publishers.
• Analyze reconciliation reports to determine required actions to address non-compliant software installations.
• Manage the remediation of non-compliant software installations.
• Provide timely and accurate data during the software contract renewal process
• Analyze software usage reports and recommend removal for infrequently used software
• Collect data and report on the effectiveness of the software asset management processes
• Identify requirements to modify SAM processes..

Qualifications:

• Bachelor’s degree in information technology, Business Administration, or a related field.
• Minimum of 2 years of experience in software asset management or a related role.
• Knowledge of software licensing agreements and compliance requirements.
• Proficiency in software asset management tools (Flexera/ServiceNow) and systems.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., CSAM, ITIL) are a plus.

TECHNICAL CAPABILITIES

• QUALITY MANAGEMENT (Intermediate): Maintains an open mind and appreciation of the "big picture" rather than rushing to traditional or historical conclusions or approaches. Possesses sufficient knowledge, training, and experience to be capable of successfully demonstrating quality management techniques with a group without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others. Has made and facilitated improvements to business processes within the scope of project assignments. Consistently delivers superior products and services.
• MANAGING CHANGE (Intermediate): Capable of successfully delivering products and services without loss of productivity while accepting significant changes in environment, workload and re-structuring. Sets the example, provides leadership, coaches peers and team members, and generally raises the level of performance of others during reorganizations and other changes which can have the potential to disrupt productivity and cause the degeneration of morale. Handles ambiguity and uncertainty with self-confidence and maturity. Has successfully prepared and implemented a plan for changes in behavior and competency for self and others, demonstrating a determination for personal and professional advancement.
• PLANNING AND ORGANIZING (Novice): Demonstrates ability to anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Achieves results within budget. Identifies relevant stakeholders and gains their commitment. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Uses available time efficiently.
• RESOURCE MANAGEMENT (Novice): Sets priorities and balances project and assignment workload effectively and efficiently. Staffed a project team composed of people whose abilities are established. Demonstrates resourcefulness and creativity in accomplishing objectives with limited resources, budgets and/or time. Has developed needed skills on the project team when no other resources where available. Proficient in use of staffing tools and procedures such as job posting, career development, etc.

About the Department:

VUMC IT

VUMC IT provides hardware, software and service solutions for the entire Medical Center. With over 40,000 workstations in the Medical Center, our teams can assist not only with hardware support, but also software and application support and services to enhance security and protection of your information. 

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled