Benefits Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Our Culture

Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates.

About the role:

The Benefits Specialist will support a dedicated large national account customer working collaboratively with members of their benefits team as well as local HR to provide a variety of program and project management activities in the administration of their Leave of Absence Program and other benefits.  A primary focus will be vendor management, gap analysis of the leave process and identifying & facilitating enhancements to the program.  This role supports a large, auto manufacturing company located in Nashville, TN with flexibility to work remote. 

Core Responbilities: include the following.  Other duties may be assigned.

• Establishes strong relationships with employees, internal resources, and vendors partners in order to provide clarification of disability plan provisions

• Acts as subject matter expert and the primary contact for employees in handling day-to-day inquiries regarding all aspects of client’s disability benefit plans including managing and responding to concerns, claims, and pay issues employee in a timely and effective manner that is consistent with client’s employee-centric culture

• Demonstrates ownership and utilizes disability / leave plan and process expertise to assist employees with insurance plan questions and issue resolution

• Educates employees in efficient planning, selection, and utilization of disability benefits through written communication, meetings, and one-to-one individualized assistance

• Partners with internal Attendance & Leave/FMLA/Payroll Teams to manage and organize work flow and ensures accurate reporting, including processing daily Kronos entries and semi-monthly payroll

• Maintains oversight for benefit eligibility processing utilizing internal systems and databases, ensuring compliance and teammate’s needs are fully met

• Takes responsibility for other special projects and specific duties as assigned by Team Leader/Manager.

• Act as point person and project manager for leave programs, with coordination between carriers, vendors, brokers, and the benefit team based on client preferences.

• Learn the benefits system, payroll, timekeeping & other platform that involve employee on leave.

• Support leave & pay related questions from employee & internal partners to assist in pay coordination & correction.

• Other duties may be assigned to assist the benefits team with day-to-day benefits administration task including compliance (such as inquiries from HR and Legal), employee issue resolution, appeals research, communication development, training, internal audits, etc.

Skills Needed:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor’s Degree or equivalent work experience preferred

• Minimum 5 years of experience in Employee Benefits and Benefits Administration; experience working for a larger employer in benefit administration is preferable

• Experience in working with leave of absence programs is required  

• Strong problem-solving skills, ability to understand complex plan designs and documents

• Ability to work with ambiguity, in a frequently changing, fast-paced environment

• Ability to prioritize work and execute multiple projects and tasks in parallel

• Proven ability to communicate effectively, both verbally and in writing

• Proven experience in all Microsoft Office applications, specifically Excel with ability to use “vlookup” and other standard formulas, SharePoint, PowerPoint, Outlook, and Word

We seek out and embrace diversity in our talent. Our business thrives on diversity of talent, experience, character, and inclusion.

• Brown & Brown does not discriminate against teammates or applicants for employment on the basis of race, color, religion, absence of religious affiliation, national origin, ethnicity, age, disability, perception of disability, sex, sexual orientation, gender identity/expression, gender orientation, marital status, service in our armed forces, veteran status in our armed forces, political activity or political party affiliation. We are committed to ensuring equal employment opportunities for all our teammates and applicants for employment. Our equal employment opportunity philosophy, in accordance with federal, state, and local law, applies to all aspects of employment with us including recruiting, hiring, training, transfer/promotion, compensation, benefits, and termination.

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly
rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

The Power to Be Yourself  

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.