Offer summary
Qualifications:
2 years customer service experience in healthcare, 1 year call center experience, Experience with insurance benefits verification, Knowledge of patient access and medical terminology, Familiarity with specialty pharmacy.
Key responsabilities:
- Manage inbound and outbound calls for patient support
- Provide operational and reimbursement support
- Assist patients in identifying financial assistance options
- Review patient benefits and transfer calls to pharmacies
- Self-start and resolve barriers for customers