Manager, Network Services

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

The Manager, Network Services is responsible for the planning, implementation, and management of the organization's network infrastructure. This includes all wireless and wired local area networks (W/LANs), wide area networks (WANs), and internet connections. The Manager is also responsible for developing and implementing network security policies and procedures, and for ensuring that the organization's network meets its business needs.

This role is remote, however, candidates in the following MasterBrand locations are preferred:  Jasper, IN and Cleveland, OH.

Responsibilities:

• Overseeing and managing a team of network engineers, technicians, and analysts.

• Developing and implementing strategic plans for the network infrastructure, aligning it with business needs and growth goals.

• Recruiting, hiring, onboarding, and developing talent within the network services team.

• Establishing and enforcing performance metrics and standards for the network team.

• Fostering a collaborative and results-oriented team environment.

• Possessing a deep understanding of network technologies, protocols, and security best practices.

• Staying up-to-date on the latest industry trends and innovations in network solutions.

• Designing, implementing, and maintaining critical network components, including routers, switches, firewalls, and wireless networks.

• Monitoring and analyzing network performance metrics to identify and troubleshoot issues proactively.

• Managing disaster recovery plans and procedures to ensure minimal downtime in case of network outages.

• Establishing effective communication channels with internal stakeholders, including IT leadership, business units, and end users.

• Collaborating with other departments to ensure alignment of network services with overall business objectives.

• Clearly communicating complex technical information to non-technical audiences.

Skills and Abilities:

• Ability to motivate, lead, and positively influence team members

• A thoughtful leader with a collaborative leadership style, can-do attitude, and innovative mindset

• Excellent interpersonal and communication skills with the ability to interact and build trust across all levels of the organization

• Ability to work in a complex matrix organization structure which include holding company and owned subsidiaries

• Proven analytical and problem-solving abilities

• Strong leadership and change management skills

• Strong attention to detail and accuracy

• Strong communication skills – verbal, listening, written & presentation

• Exceptional analytical, conceptual and problem-solving abilities.

• Strong leadership skills with ability to work in teams

• Strong communication (both written and verbal) skills

• Exceptional understanding of the organization’s goals and objectives.

• Strong background in the development of processes and documentation is required.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 7+ years of experience in network management, with a focus on hardware, software, and security.

• Strong technical skills and knowledge of network technologies and trends.

• Proven knowledge with designing and implementing SDWAN technologies

• Experience in working with telco and data telecommunication providers

• Experience in developing and implementing network security policies and procedures.

• Experience in managing a team of network engineers and technicians.

• Experience in managing and configuring Cisco Switches, Rotuers, Firewalls, Wireless

• Experience in managing and configuring Fortinet SDWAN and FortiManager Orchestration

• Cisco SIP Trunking (CUBE/CUCM)

• Microsoft Azure Network Configuration and Express Route

• Strong leadership and communication skills.

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].

*Actual pay will vary based on qualifications and other factors