Offer summary
Qualifications:
High School Diploma or equivalent, 18 years of age or older, Minimum of 1 year call center experience, Strong oral and written communication skills, Proficiency in desktop computer systems.Key responsabilities:
- Manage incoming customer calls effectively
- Conduct research to resolve issues
- Accurately document all calls and interactions
- Communicate empathetically with customers
- Strive for team quality and satisfaction goals