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Dutch Speaker Technical Support Specialist (Work from Home in Greece)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluent in Dutch (C2) and English (B2-C1), One year of customer care or technical support experience, Familiar with Windows and OSX file systems, Advanced knowledge of MAC, iOS, Android.

Key responsabilities:

  • Respond to inquiries on digital products via calls, emails, chats
  • Provide support for consumer products and Audi Connect services
  • Deliver customer service for Windows and Office product issues
  • Conduct road assistance and troubleshoot vehicles
  • Utilize CRM systems to resolve inquiries efficiently
AMSpace Recruitment Consultancy logo
AMSpace Recruitment Consultancy Human Resources, Staffing & Recruiting Startup https://amspace-recruitment.com/
2 - 10 Employees
About AMSpace Recruitment Consultancy
AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. We focus on placement, headhunting, executive search, embedded recruitment, recruitment strategy, and process analysis, supporting companies toward growth. AMSpace specializes in the Aerospace and Defence, Information Technology, Engineering, Manufacturing, and Energy and Renewable Resources sectors. Our unique methodology, honed over 15 years of recruitment leadership, ensures an in-depth understanding of industry-specific problems. Companies from around the globe turn to AMSpace when conventional methods are insufficient to catalyse change and achieve results in the talent market. Each of these markets presents its own challenges; we navigate these hurdles with you, performing to the best of our abilities. Clients choose us for our profound expertise and capacity to create and implement practical solutions to their unique hiring problems, paired with our impartiality and objectivity. Beyond matching skills, we prioritize cultural coherence, devising efficient recruitment strategies that blend seamlessly with your organizational goals. We aim for enduring relationships, placing your interests at the centre of every decision. Our 'No Cure-No Pay' solution is testament to our unwavering confidence in attracting top-tier talent.
See more AMSpace Recruitment Consultancy offers

Job description

Job Opportunity: Dutch Speaker Technical Support Specialist (Work from Home in Greece)

Are you a Dutch speaker with a passion for providing exceptional technical support? We are seeking a Technical Support Specialist to join our team and assist customers from the comfort of your home in Greece. This position offers a dynamic working environment supporting a range of digital products and applications.

Key Responsibilities:

  • Respond to inquiries related to digital products, applications, and electromobility through inbound calls, emails, and chats.
  • Provide technical support for consumer products, emphasizing a seamless and personalized customer journey.
  • Address inquiries regarding Audi Connect digital services, including remote car functions and charging inquiries via the app.
  • Deliver outstanding customer service and technical support for Windows and Office products, including downloading, installation, activation, and updates.
  • Conduct road assistance and troubleshoot issues related to trucks and buses.
  • Utilize CRM systems and various digital tools to resolve customer inquiries efficiently.

Qualifications:

  • Verbal and written fluency in Dutch (C2) and English (B2-C1).
  • At least one year of experience in customer care or technical support, preferably in the technology field.
  • Familiarity with Windows and OSX file systems and the ability to troubleshoot PC, MAC, and Mobile issues.
  • Advanced knowledge of MAC, iOS, and Android operating systems.
  • Ability to maintain professionalism in communication and demonstrate empathy and adaptability.

Benefits:

  • Competitive salary between €1,200 and €1,500 gross, with a performance bonus between €200 and €300.
  • 13th and 14th-month salary payments.
  • Relocation package includes a flight ticket and hotel stay.

Why Join Us?

This is an exciting opportunity to work remotely with a diverse team and support leading global brands. If you possess strong technical skills and hold a customer-centric attitude, we encourage you to apply.

Please note that the client's name will not be disclosed at this stage of the recruitment process.

Seize this opportunity to advance your career by applying today!


Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

ElectrochemistryTechnical SupportMac OSDigital MerchandisingApple IOSMac OS XLinguisticsMicrosoft Dynamics CRMAndroid (Operating System)

Other Skills

  • Customer Service
  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Empathy
  • Microsoft Windows
Are you interested?

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