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Payment Support Specialist

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Degree in life sciences, medicine, or related field, Minimum 2 years of relevant experience, Knowledge of Good Clinical Practice/ICH guidelines, Strong organizational skills, High proficiency with MS Office.

Key responsabilities:

  • Review and manage Clinical Trial Agreements
  • Attend and document meeting minutes and action items
  • Collaborate with various internal teams effectively
  • Maintain communication among team members and site staff
  • Support quality assurance activities for audits
Syneos Health logo
Syneos Health Biotech: Biology + Technology Large https://www.syneoshealth.com/
10001 Employees
See more Syneos Health offers

Job description

Description

Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether You Join Us In a Functional Service Provider Partnership Or a Full-Service Environment, You’ll Collaborate With Passionate Problem Solvers, Innovating As a Team To Help Our Customers Achieve Their Goals. We Are Agile And Driven To Accelerate The Delivery Of Therapies, Because We Are Passionate To Change Lives. Discover What Our 29,000 Employees, Across 110 Countries Already Know

WORK HERE MATTERS EVERYWHERE

Come discover what our 25,000+ employees already know: work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career you’ve dreamed of.

As a part of the Syneos Health team, you’ll help us deliver results for a rewarding reason – we improve patients’ lives around the world. Because to us, a patient isn’t just a number, they’re our family, friends, and neighbors.

Why Syneos Health

  • #SyneosHealthLife means we’re committed to our Total Self culture – where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person’s unique contributions make a difference.
  • We believe our success is a direct result of the people who are driving it – you! We value your dedication to care for our customers and patients, so we want to focus on taking care of you. That’s why we offer a comprehensive benefits program encompassing your total health - physical, mental and financial.
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Summary

Job Description (Payment Support Specialist)

The Project Specialist performs administrative and supportive activities assigned by the Manager, IMS or designee

to ensure the contracted services and expectations are carried out by the IMS team in accordance with executed

contracts and the customers’ expectations.

Job Responsibilities

  • Reviews and interrogates Clinical Trial Agreements (CTAs) and CTA amendments to ensure payments are being approved according to the documented costs.
  • Discrepancies should be escalated to their line manager, or the appropriate team member as needed.
  • Attends, participates, prepares and distributes meeting minutes and action items for both internal and external meetings (sponsor, trusted process, functional, investigator meetings).
  • Follows up with team members on action items to closure.
  • Collaborates with clinical operations, project management, accounts payable, accounts receivable, and site contracts teams.
  • Maintains timely and effective communication among team members and site staff.
  • Keeps IMS Leadership and Clinical Research Associates (CRAs) fully appraised of sites and study status.
  • May contact site staff as needed for critical information.
  • Ensure all study documents are archived based on the appropriate guidelines and policy.
  • Provide support for quality assurance activities, including preparation for audits and internal review, prepare documentation and follow through to resolution on actionable issues.
  • Works with sponsor systems and applications as required by the project.

Qualifications

QUALIFICATION REQUIREMENTS

  • Any life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience.
  • Should have Minimum 2yrs of experience in relevant field.
  • Knowledge of Good Clinical Practice/ICH guidelines and other applicable regulatory requirements.
  • Strong organizational skills.
  • Ability to manage time and work independently.
  • High proficiency with full MS Office Applications.
  • Strong communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade
  • High level of competence in English language

Disclaimer

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Biotech: Biology + Technology
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Time Management
  • Verbal Communication Skills
  • Quality Assurance
  • Organizational Skills

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