German Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking Customer Support Representative to work from the stunning location of Greece! If you have a passion for providing excellent customer service and are looking to thrive in a lively, multicultural atmosphere, this role is for you.

In this position, you will be the main point of contact for German-speaking customers, assisting them with their queries and delivering effective solutions. This is a brilliant chance to grow your professional skills while enjoying the vibrant culture and lifestyle that Greece has to offer.

We are on the lookout for dedicated individuals who are committed to helping others and are ready to embark on a rewarding adventure. If this sounds like you, we would love to hear from you!

Responsibilities

• Act as the first point of contact for German-speaking customers via phone, email, and chat.
• Provide clear and accurate information about the company's products and services while resolving customer inquiries efficiently.
• Ensure customer satisfaction through friendly and professional support.
• Document all customer interactions accurately in the system.
• Work collaboratively with team members to enhance service quality and overall customer experience.
• Stay informed about product offerings and company policies to provide reliable assistance.
• Follow established procedures to uphold quality service delivery.

Requirements

• Fluency in German and English, both written and spoken
• Previous experience in customer support is advantageous, but not mandatory
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and manage time effectively
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and an appropriate home office setup
• A positive attitude and willingness to learn and adapt
• Flexibility to work on various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )