Dutch Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is delighted to present an opportunity for a Dutch Speaking Customer Service Representative with the option to work from the beautiful surroundings of Greece. If you are passionate about customer service and fluent in Dutch, we want you on our team!

In this role, you will be responsible for providing exceptional support to our Dutch-speaking customers. Your primary duties will include addressing inquiries, resolving issues, and ensuring a positive customer experience. Your skills in communication and customer care will be invaluable to our mission of excellence.

Key Responsibilities

• Manage customer inquiries through phone, email, and chat in Dutch and English
• Provide information about products and services while assisting customers with their needs
• Effectively handle and resolve customer complaints
• Maintain accurate records of customer interactions
• Collaborate with team members to improve service quality
• Stay updated on product knowledge and company policies to assist customers effectively

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer service is preferred
• Strong communication and interpersonal skills
• Problem-solving abilities with a customer-centric mindset
• Able to manage multiple inquiries and prioritize tasks effectively
• Detail-oriented with a commitment to delivering high-quality service
• Comfortable using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )