Italian Speaking Customer Support Representative - Work From Greece

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for an Italian Speaking Customer Support Representative, working from the beautiful landscape of Greece! This is an ideal position for those passionate about customer service and looking to further their career in an engaging, multicultural setting.

In this role, you will be responsible for assisting Italian-speaking customers with their inquiries, providing solutions, and ensuring a seamless customer experience. You will enjoy the perfect blend of professional growth and the chance to immerse yourself in the rich culture and lifestyle Greece has to offer.

If you are dedicated, communicative, and eager to contribute positively to a dynamic team, we encourage you to apply!

Responsibilities

• Act as the primary point of contact for Italian-speaking customers via phone, email, and chat.
• Provide accurate information about products and services while effectively resolving customer inquiries.
• Ensure a high level of customer satisfaction through friendly and professional service.
• Document customer interactions and feedback accurately in the internal system.
• Collaborate with team members to enhance service delivery and customer experience.
• Stay up-to-date with product knowledge and company policies to assist customers effectively.
• Follow established protocols to ensure quality and compliance in service.

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer support is advantageous but not mandatory
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a focus on customer satisfaction
• Ability to work independently and as part of a collaborative team
• Familiarity with customer service software or tools is a plus
• Reliable internet connection and suitable home office setup
• A positive attitude, eagerness to learn, and adaptability to new challenges
• Willingness to work flexible hours as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )