Italian Speaking Customer Support Representative - Work From Greece

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for an Italian Speaking Customer Support Representative who will work from the beautiful landscapes of Greece! If you are passionate about delivering high-quality customer service and are excited about the prospect of working in a vibrant international environment, this role is perfect for you.

As part of our dedicated team, you will assist Italian-speaking customers with their inquiries and provide effective solutions to ensure their satisfaction. This position not only allows for professional growth but also offers the chance to immerse yourself in the stunning culture and lifestyle of Greece.

We are looking for individuals who are enthusiastic and customer-oriented. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities

• Act as the primary point of contact for Italian-speaking customers via phone, email, and chat.
• Provide accurate information about products and services while resolving customer issues efficiently.
• Maintain a high level of customer satisfaction through friendly and professional service.
• Document customer interactions and feedback accurately within the system.
• Work collaboratively with team members to enhance service quality and customer experience.
• Stay up-to-date with product knowledge and company policies to assist customers effectively.
• Follow established protocols to ensure quality and compliance in service delivery.

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer support is an advantage but not mandatory
• Strong communication and interpersonal skills
• Problem-solving skills with a customer-focused mindset
• Ability to work independently and manage time effectively
• Familiarity with customer service software and tools is a plus
• Stable internet connection and suitable home office environment
• A positive attitude, willingness to learn, and adaptability to new challenges
• Availability to work flexible hours as required

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )