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Polish Technical Support Role in Greece (Relocation to Greece)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Polish and English, Experience in technical support is a plus, Strong problem-solving skills, Attention to detail, Proficient in using computer systems.

Key responsabilities:

  • Provide technical support via phone, email, chat
  • Troubleshoot and resolve technical issues
  • Document customer interactions and solutions
  • Collaborate with team for customer satisfaction
  • Stay informed about product updates
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to present opportunities for Polish Technical Support roles in Greece, with a generous relocation package! If you are fluent in Polish and eager to embrace new experiences, this is the perfect chance for you!

As a Polish Technical Support Representative, you will be responsible for providing top-notch technical assistance to Polish-speaking customers. Your role will involve troubleshooting and resolving a range of technical issues to ensure customer satisfaction.

This position not only allows you to enhance your technical skills and customer service expertise but also lets you explore and enjoy the vibrant culture and beauty of Greece!


Responsibilities
  • Deliver professional technical support to Polish-speaking customers via phone, email, and chat
  • Troubleshoot and resolve software, hardware, and network-related issues
  • Document customer interactions and maintain accurate records of solutions provided
  • Collaborate with team members to ensure high levels of customer satisfaction
  • Stay informed about product updates, services, and company policies
  • Adhere to established procedures and quality standards

Requirements

  • Fluency in Polish and English, both written and spoken
  • Experience in technical support or customer service is a plus
  • Strong problem-solving and technical skills
  • Excellent verbal and written communication abilities
  • Ability to work efficiently in a fast-paced environment
  • Attention to detail and a commitment to customer satisfaction
  • Familiarity with software, hardware, and basic networking concepts
  • Proficient in using various computer systems and applications
  • Willingness to relocate and work in Greece
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishPolishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills

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