Spanish Speaking Customer Support Representative - Living in Greece

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support Representative living in Greece! If you have a passion for delivering outstanding customer service and enjoy working in a vibrant, multicultural setting, this position could be your perfect fit.

As a member of our dynamic team, you will assist Spanish-speaking customers, handling inquiries and resolving issues to ensure a seamless experience. This role not only provides a chance to showcase your customer service skills but also allows you to embrace the beautiful culture and lifestyle that Greece has to offer.

We are searching for enthusiastic individuals who are dedicated to making a positive impact and providing high-quality service. If you're ready to take on this rewarding challenge, we would love to hear from you!

Responsibilities

• Act as the primary point of contact for Spanish-speaking customers through phone, email, and chat.
• Provide clear and accurate information regarding company products and services while efficiently addressing customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional service.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service quality and the overall customer experience.
• Stay current with product knowledge and company policies to assist customers effectively.
• Follow established guidelines to ensure compliance and quality in service delivery.

Requirements

• Fluency in Spanish and English, both written and spoken
• Prior experience in customer support is advantageous, but not mandatory
• Excellent communication and interpersonal skills
• Strong problem-solving capabilities with a customer-focused mindset
• Ability to work independently and collaboratively within a team
• Familiarity with customer service software and systems is a plus
• Reliable internet connection and a suitable working environment
• A positive attitude, eagerness to learn, and adaptability to change
• Residing in Greece or willingness to relocate if necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )