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Remote in Greece - Customer Support with Italian

Remote: 
Full Remote
Contract: 
Salary: 
168 - 13K yearly
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Fluent in Italian (C1 level), Good level of English (B2 level).

Key responsabilities:

  • Manage incoming calls and emails
  • Identify customers' needs for satisfaction
  • Provide accurate information using required tools
  • Follow communication procedures and policies
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TalenTrail Human Resources, Staffing & Recruiting Small startup http://www.talent-trail.pt/
0 - 1 Employees

Job description

You will be working for a well-known jewelry brand, famous for its customizable charm bracelets, rings, necklaces, and earrings. The brand is especially recognized for its unique charms that customers can add to bracelets to create personalized pieces of jewelry. It operates in many countries, offering hand-finished, contemporary jewelry made from high-quality materials.

Your Responsibilities:
  • Management of incoming calls and email
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies

What you will need:
  • Fluent level of Italian at least C1)
  • Good level of English (at least B2)

What you will gain:
  • Salary 1045€ gross x 14 months
  • Monthly Performance Bonus up to: 150€ gross
  • Paid holidays at higher rates according to Greek law
  • Health package

Relocation support to Greece:
  • Paid flight ticket to Athens
  • Airport taxi
  • 2 weeks free hotel stay
  • Assistance with finding an apartment



Salary: 1366€

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Time Management
  • Verbal Communication Skills

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