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Remote in Greece - Customer Support with Czech

Remote:

Full Remote

Contract:

Full time

Salary:

168 - 16K yearly

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Czech (C1), Good level of English (B2).

Key responsabilities:

Manage incoming calls and emails
Identify and assess customers’ needs
Provide complete information using tools
Follow communication procedures and guidelines

TalenTrail Human Resources, Staffing & Recruiting Small startup http://www.talent-trail.pt/

0 - 1 Employees

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Job description

You will be working for a well-known jewelry brand, famous for its customizable charm bracelets, rings, necklaces, and earrings. The brand is especially recognized for its unique charms that customers can add to bracelets to create personalized pieces of jewelry. It operates in many countries, offering hand-finished, contemporary jewelry made from high-quality materials.

Your Responsibilities:

Management of incoming calls and email
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies

What you will need: