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Field Service Engineer - Turkey

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Electrical technician or Engineer degree, Experience with Battery Storage solutions, Strong customer orientation, Fluent in Turkish and English (C1), Good knowledge of MS Office.

Key responsabilities:

  • Interface with customers on issues
  • Perform engineering assignments for installations
  • Conduct troubleshooting and testing of solar inverters
  • Lead upgrade projects and site visits
  • Prepare and deliver field reports
Sungrow Power Supply Co., Ltd. logo
Sungrow Power Supply Co., Ltd. XLarge http://www.sungrowpower.com/
10001 Employees
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Job description

Your mission

Hello there and welcome to your new challenge here at Sungrow.
We want You to help us provide Turkey with more clean energy, especially with Battery Storage Solutions!

  • Interface between our customers.
  • Take ownership of dispatched customer issues.
  • Perform a variety of engineering as signment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter-
  • Perform electrical and electronic trouble shooting and testing of solar inverters and its components in the field or in the repair center.
  • Perform and/ or lead Preventive Maintenance and O&M activities as needed.
  • Provide feed back to the engineering team on possible mechanical and electrical design improvements
  • Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project
  • Independently performs arange of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer
  • Take the lead in some projects such as upgrades or retrofit as well as commissioning
    Help on the repair activities in the Service center
  • Prepare,deliver and submit field reports to customer and management
  • Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
  • Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations
Your profile
  • Education as Electrical technician or Engineer.
  • Experience with Battery Storage solutions is beneficial.
  • Experience in claim handling, solution finding and execution.
  • Experience dealing with customers in critical situations.
  • Ability to work independently and structured in an international environment.
  • Strong customer orientation, good discipline, team spirit and self-motivation.
  • Turkish and English at least C1 level .
  • Good knowledge of MS Office and comparable software tools.
  • Driving license.
  • Willing to work on call duty AND to travel.
  • Work from home office.

Why us?
This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy!
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:  
  • Bonus payments: we agree on Smart KPIs with You, an You receive a nice Bonus at the end of the year, isn`t that something!?
  • A multinational team awaits You with lots of European and transeuropean exchange!
  • Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions    
  • Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 500+GW of clean power presently installed worldwide, we are on the road to success!

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Spoken language(s):
EnglishTurkishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Microsoft Office
  • Verbal Communication Skills
  • Team Motivation
  • Self-Motivation
  • Analytical Thinking

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